FAQ

Need some information about orders, postage or delivery? Browse the section below for answers to our most Frequently Asked Questions. If you can’t find what you need, please drop our Customer Care Team an email at the following address – customercare@uniquemen.co.uk

The delivery charges are based on the standard Royal Mail 48 hour service and are calculated based on the total weight of the package.

We also offer next day delivery which is based on the Royal Mail Special Delivery Service and are also calculated based on the total weight of the package.

All payment methods except American Express are accepted at www.uniquemen.co.uk.

We also accept payments from Paypal.

Delivery times are based on which postage type you have chosen, we aim that all our products are delivered between 2 – 8 days within the UK and up to 30 days for international delivery.

At Unique Men we pride ourselves on being the best and our customer protection is our priority.

Uniquemen.co.uk has a Thawte® SSL123 Certificate which provides up to 256-bit encryption to protect your session whilst you are connected to our website.

We use eWAY as our global online credit card payment gateway provider, allowing us to accept secure credit card payments online 24/7 from customers around the world. They are trusted by Uniquemen.co.uk and provide payment services to 17,000+ businesses.

For full details, please see our Privacy Policy

This is where the magic begins, once you have completed you order at the checkout stage you will receive an email with your invoice which is your confirmation that everything has been processed correctly.

Then the order is sent to our packing department who carefully pick and pack the order, along with a thank you card and a sample of one of our products. Then it is given to the postman to get this to you asap.

Once your order has been completed at the checkout stage you will receive an email that has a copy of your invoice attached for your records.

Also we will send a copy of the delivery note with your order which holds the same information. Once the order has been shipped you will receive an email that reflects this information.